Rujukan Laman

Open 996mmc Terms & Conditions

These Terms & Conditions explain how your account works on 996mmc, what you agree to before you continue, and when access can change under local law.

Malaysia AccountsLocal LawAccount RulesChange Notices
996mmc Open 996mmc Terms & Conditions
CONTACT ROUTES

Switch To Support For Terms Help

If you want help reading a clause, disputing a suspension, or asking for a copy of the current terms, contact us through the channels below. We route legal questions to the same team that handles account notices, so you get one recorded reply and a clear reference to the section that applies. For anything time-sensitive, send the request from the email or inbox tied to your account so we can match it properly.

Team online

In-lobby chat

Use the chat window for quick questions about a clause, a notice, or a change to your account. We can point you to the right section and keep the reply in your chat history.

Email notice

Send formal requests by email when you need a written record, such as a correction, a dispute note, or a copy of the current terms. Include your account email so we can match it.

Account inbox

Your account inbox is the safest place for requests tied to your profile. Use it for name changes, closure questions, or any term-related issue that should stay linked to the same account record.

DATA HANDLING

Browse How We Handle Policy Data

We keep policy handling tied to your account record, so requests about access, corrections, or closure are checked against the contact details already on file.

Data handling

We use the contact details and account data you give us only to manage your access, verify requests, and keep a record of terms changes. When the law allows, we limit what stays visible to support staff.

Cookie use

Cookies help keep you signed in, save the language you chose, and remember whether you accepted the current terms on this device. They do not change your contract; they only support the session you opened.

Account security

Your login is for you alone. If you think someone else knows it, change the password at once and contact us from the account email so we can check the activity linked to your profile.

Retention periods

We keep records of notices, changes, and resolved disputes for as long as needed to meet legal duties and to answer later queries. After that, we delete or mask details where our retention rules allow it.

Request changes

If you want a correction to your contact details or a note on your account, send a clear request with the exact field to change. We may ask for confirmation so we do not alter the wrong record.

Contact route

For data or contract questions, use the same channel shown in the support section. That keeps your request in order and gives us a traceable time stamp if we need to refer back to it.

Open Common Terms Questions

The questions below cover the points we hear most often: who can use the account, how notice of changes works, what happens if access is restricted, and how you can ask for corrections or closure. Each answer points back to the terms on this page, so you can check the rule that matches your case before you send a request.

Your use depends on local law and is available only where local law permits. If your location or account details fall outside those rules, we may decline access or ask for extra checks before you continue.

We post the current version on this page and may also place a notice in your account when the change affects how you use it. Once the new version appears, it becomes the version you should follow.

When a clause depends on location, we apply it only where local law permits. If your local rule differs, the local rule takes priority, and the rest of the terms still apply as written where they do not conflict.

Send the exact correction through chat, email, or your account inbox, and include the detail you want changed. We may ask for proof so we can match the request to the right record before we edit anything.

We keep notices, changes, and dispute records only for as long as needed for legal duties, account checks, and later questions about the same matter. After that, we delete or mask the data where our retention rules allow.

Yes, if the terms are breached, if a legal duty requires it, or if we need to protect the account record while we check activity. We normally record the reason and tell you which section applies.

Use the support route that matches your request and include the email or account ID tied to your profile. That helps us reply in order and keeps the message linked to the same record.